Support
Join RH has a support team specialized in the diverse technologies used in systems development and in the human resource subjects addressed in the software. There are several ways to contact us:
- Phone: dial +55 19 3825-9101. Our business hours are from Monday to Friday, 8am to 12pm and 1pm to 5pm.
- E-mail: you can also send a message to suporte@joinrh.com.br. We will answer as soon as possible.
- Tickets: Join RH has a support system available over the web. One of the system’s main resources is the module for opening and visualizing technical calls. See a brief description of this system’s resources in the related topic in the menu on the left.
- In order to better serve you, we have a remote support tool where it is possible to visualize, precisely at the moment you are being attended to, the Join RH system screen at your workstation or it allows you to visualize the screen on the attendant's monitor in order to help you execute a specific operation or see a reply to a doubt.
Besides these support options, the Join RH support team also has the system operating manuals in the call system, as well as a page with questions and answers.
If you have doubt about Join RH solutions, do not hesitate in contacting us. We are here to help you!
Support is exclusive to human resources department users.